At Men Wear Trends, we take pride in crafting premium menswear experiences, and your satisfaction is as important to us as the quality of our garments. If your purchase doesn’t meet your expectations, our refined returns process ensures a seamless resolution.

Our Return Policy

We accept returns and exchanges within 15 days of receiving your order. All items must be:

  • In original condition with tags attached
  • Unworn and unwashed
  • In original packaging with all accessories

Note: For hygiene reasons, we cannot accept returns on Footwear (unless defective) and Knitwear & Sweats with removed tags. All sales on clearance items are final.

How to Initiate a Return or Exchange

  1. Submit Your Request: Email us at [email protected] with the subject line “Return/Exchange Request” and include:
    • Your order number
    • Item(s) you wish to return/exchange
    • Reason for return
    • Whether you prefer a refund or exchange
  2. Receive Authorization: We’ll respond within 24-48 hours with a Return Merchandise Authorization (RMA) number and instructions.
  3. Package Your Items: Securely pack the items in their original packaging and include the RMA number visible on the outside.
  4. Ship Your Return: Send the package to our returns center at:
    Men Wear Trends Returns
    64 Broaddus Avenue
    Madisonville, US 42431

Refund Process

Once we receive and inspect your return:

  • Timing: Refunds are processed within 3-5 business days
  • Method: Funds will be returned to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error

Exchange Process

For exchanges:

  • We’ll ship your replacement item once the return is received
  • You’ll be responsible for any price difference
  • Shipping for exchanges follows our standard rates unless the exchange is due to our error

Return Request Template

Use this template to request your return or exchange:

Subject: Return/Exchange Request – Order #[Your Order Number] Dear Men Wear Trends Customer Service, I would like to request a [return/exchange] for my recent order #[Your Order Number]. Details: – Item Name: [Product Name] – Size/Color: [If applicable] – Reason for Return: [Please specify] I would prefer: [ ] Refund to original payment method [ ] Exchange for [Item Name and Size if applicable] Please let me know the next steps at your earliest convenience. Best regards, [Your Full Name] [Your Contact Information]

International Returns

For customers outside the United States:

  • You are responsible for return shipping costs
  • Customs fees are non-refundable
  • Please mark the package as “Returned Goods” to avoid additional charges

For any questions about our returns policy, please contact our style advisors at [email protected].

Thank you for choosing Men Wear Trends – where premium style meets exceptional service.